Human Resources & Training

Your staff is the glue that holds your entire operation together. Remember that a chain is only as strong as its weakest link. Our goal here is to provide you with the tools and assistance to assure you have the best possible talent to make certain your strategy is a success. The best strategy conceivable is useless without the ability of the staff to execute it. Finding quality leaders and managers is becoming increasingly more difficult. Difficulty in finding good talent continues to increase and employees are expecting a whole lot more from employers than they ever have in the past. 
At McGuigan Concepts we realize the competitive playing field in today's recruiting environment. We strive to recruit the specific talent for your specific concept.
Employee Recruiting  
Once we gather a base of potential employees, we then narrow these candidates with proven profile testing and background checks. T this point, we hand over the best candidates for each position to you for final interviews and approval. Our Human Resource department also has broad knowledge of local and federal employment practices when hiring. This will help in the future should any questions arise of unfair labor practices.

At McGuigan Concepts, we offer training programs that allow our clients to involve and energize the entire organization in the pursuit of your vision and concept. You will be shown how procedure planning sessions, seminars, can vastly improve your organizations knowledge.   We also offer exceptional service training systems and standard developed by McGuigan Concepts. We understand that at the center of every great operation is a well designed and well executed training program. Our training programs are structured utilizing all three preferred methods; manuals, visual tools and hands-on training. Every training session is custom tailored to your specific objectives. The training cycle goes full circle. First, employees thrive on direction and organization. When an employee is well trained, they feel more confident in the job they perform. It’s this confidence level that builds satisfaction and employee moral. Higher moral in turn reduces turn-over which saves you money for more training. (Not to mention the headaches and inconsistency associated with high turnover) Our restaurant training programs are customized to your unique operation and designed to raise the bar for service and performance.

McGuigan Concepts and Mike McGuigan has the expert knowledge to recognize the breeches in consistency and out of line costs. We utilize a detailed guest comment survey to maintain tracking of guest consistency perception. Inconsistencies in food and service are the main downfall of most restaurants. For cost control, we use industry standards nationwide as well as local adjustments to calculate your cost overruns. In order to initiate a cost baseline, we analyze the food cost percentages of each menu item down to the garnish as well as the sales menu mix. We are experts in cost control and have systems to analyze and monitor over-portioning, purchasing price, waste, sales pricing, spoilage, and theft. McGuigan Concepts will assist with all the necessary ordering and control forms for the food and beverage areas of the business. We also assist with the purchase of non- food supplies including equipment and small wares. Also in cost control, McGuigan Concepts will assist in determining product specifications and quality standards that meet your operations goals and price points, and then assist with the spec sheets and purchasing forms to assure adherence to these standards. At McGuigan Concepts, we have hundreds of templates for culinary control forms that will not only simplify the order and inventory process but assure the accuracy, accountability, and value when ordering and taking inventory.

A well run bar or restaurant is a culmination of hundreds of smaller systems and operations that unite together. It’s the level of the background music, the cleanliness of the floors, the time it takes for someone to greet you at the door when you arrive. It’s the fact that your meal arrives at your table on time, there is someone there to fill your water glass, the restrooms are clean and stocked, the daily receipts are counted and collected, and on and on and on. McGuigan Concepts has proven systems that are established and implemented within the operations of the organization that provide for the continued consistency of the small details of those systems. It is impossible for a manager to remember every little detail of the entire operation all the time without forgetting something. This is why it’s important to let McGuigan Concepts help you to establish operations standards and programs that allow for the “details” to be managed on a more consistent basis.